SHIPPING AND DELIVERY POLICY – DAWA DUNIYA
At Dawaduniya.com, we strive to ensure that your orders are delivered promptly and efficiently. Here’s our shipping and delivery policy:
– Prescription Verification: We will verify the prescription provided by you to ensure its accuracy and compliance with applicable laws before processing your order.
– Order Processing Time: Orders will be processed within business days from the date of prescription verification. However, if any issues occur, it may take longer.
– Shipping Methods: We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be displayed at checkout.
– Delivery Address: Please ensure that the delivery address provided during the order process is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
– Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your delivery using the provided tracking details.
– Delivery Delays: While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, customs issues, or other external factors.
– Contact Us: If you have any questions or concerns regarding the delivery of your order, please contact our customer support team at dawaduniya@gmail.com.
– Medicine Delivery Policy: For all medicine orders, you need to upload a scanned prescription copy on our platform issued by a registered medical practitioner. Orders will be packed by a registered pharmacist or under the supervision of a qualified pharmacist.
– Delivery Timelines: We aim to deliver your orders within 1-7 working days.
Please note that this policy may be subject to change, and it’s always best to check our website for the most up-to-date information.
